MY ACCOUNT | DELIVERY | PURCHASES | GENERAL INQUIRIES
Regarding My Account, how do I:
Sign-in to My Account:
Sign-in to your account by clicking the MY ACCOUNT button at the top of this page or click here.
From your My Account you can review all of your subscription information including - access auto renewal information, view your purchase history, view your gift subscriptions, update/edit information as well as view the publication schedule.
Check my account status and expiry date?
Want to know when your subscription expires or check your payment status? Click here to login and access your account.
Make a payment?
If you recently received a bill for The Hockey News and would like to pay it online, or, if you would just like to ensure your payment is up-to-date, click here to login and access your account. You can pay your bill easily and securely to ensure you don't miss an issue.
Change my mailing address?
Planning a move? Click here to login and access your account to change your subscription address to ensure you don't miss an issue.
Change or add my email address?
Make sure we have your current email address on file so you don't miss important information about your subscription. Click here to login and access your account to add or update your email address today.
FREQUENTLY ASKED QUESTIONS
Regarding delivery, how do I:
Find out when my first issue will arrive? Your first issue should arrive approximately 4 to 6 weeks after we receive your order. If it's been more than 6 weeks and you still haven't received an issue, please Contact Us to let us know.
Report a missing or damaged issue? Unfortunately, missed or damaged issues do sometimes happen and we regret any inconvenience this may cause you. We do not re-mail missing issues but will review the situation to consider extending the current subscription. Contact Us to let us know which issue you're missing. If you received a damaged issue, we do require photos of the damage showing the damage and the mailing label on the front cover. You can email your request and photos to customercare@thehockeynews.com.
Switch my subscription from digital-only to print? If you are a current digital-only subscriber and wish to begin receiving the print edition, please Contact Us to make the upgrade.
Temporarily stop delivery? To temporarily stop delivery, please Contact Us to make your request. Your subscription will automatically be extended to compensate for unmailed issues.
Stop receiving duplicate issues? If you are receiving duplicate copies of the same magazine, please Contact Us to let us know so that we can combine and extend your subscription. Because our mailing labels are printed in advance, you may receive one or two duplicate issues before your request takes effect.
Find out when my first issue will arrive? Your first issue should arrive approximately 4 to 6 weeks after we receive your order. If it's been more than 6 weeks and you still haven't received an issue, please Contact Us to let us know.
Report a missing or damaged issue? Unfortunately, missed or damaged issues do sometimes happen and we regret any inconvenience this may cause you. We do not re-mail missing issues but will review the situation to consider extending the current subscription. Contact Us to let us know which issue you're missing. If you received a damaged issue, we do require photos of the damage showing the damage and the mailing label on the front cover. You can email your request and photos to customercare@thehockeynews.com.
Switch my subscription from digital-only to print? If you are a current digital-only subscriber and wish to begin receiving the print edition, please Contact Us to make the upgrade.
Temporarily stop delivery? To temporarily stop delivery, please Contact Us to make your request. Your subscription will automatically be extended to compensate for unmailed issues.
Stop receiving duplicate issues? If you are receiving duplicate copies of the same magazine, please Contact Us to let us know so that we can combine and extend your subscription. Because our mailing labels are printed in advance, you may receive one or two duplicate issues before your request takes effect.
Regarding purchases, how do I:
Subscribe? It's easy to subscribe online. Click here to continue to our secure order form, enter your address and preferred payment method and we'll start your subscription. You'll even have access to the All-Access section of our website as well as the digital edition. Subscribe today and save off the cover price.
Renew my subscription? Are you a current subscriber? To continue enjoying The Hockey News, click here to login to your account to quickly and easily renew your subscription and be on your way to enjoying another year of The Hockey News.
Purchase back issues or special issues? All available back and special issues are available for purchase online. Please visit our online store to make your purchase. For any other questions about back issues or products, please Contact Us.
Give a gift? A subscription to The Hockey News is the perfect gift for friends and family, one that they'll enjoy all year. Click here to continue to our secure gift order form. Continue to enter the required info and you will be asked to enter your recipient's address information.
Renew a gift subscription? Have you given The Hockey News as a gift before? Click here to login to your account and review gift recipients.
Find out about a product I purchased from your store or make a purchase? Click here to visit The Hockey News store. To inquire about a product you purchased, or to ask a question about the store, please Contact Us via the secure contact form here.
Subscribe outside of Canada or the United States? Our print subscription is only available to addresses in Canada and the United States. Our digital subscription is available worldwide. Click here to choose Digital Only and subscribe today.
Subscribe? It's easy to subscribe online. Click here to continue to our secure order form, enter your address and preferred payment method and we'll start your subscription. You'll even have access to the All-Access section of our website as well as the digital edition. Subscribe today and save off the cover price.
Renew my subscription? Are you a current subscriber? To continue enjoying The Hockey News, click here to login to your account to quickly and easily renew your subscription and be on your way to enjoying another year of The Hockey News.
Purchase back issues or special issues? All available back and special issues are available for purchase online. Please visit our online store to make your purchase. For any other questions about back issues or products, please Contact Us.
Give a gift? A subscription to The Hockey News is the perfect gift for friends and family, one that they'll enjoy all year. Click here to continue to our secure gift order form. Continue to enter the required info and you will be asked to enter your recipient's address information.
Renew a gift subscription? Have you given The Hockey News as a gift before? Click here to login to your account and review gift recipients.
Find out about a product I purchased from your store or make a purchase? Click here to visit The Hockey News store. To inquire about a product you purchased, or to ask a question about the store, please Contact Us via the secure contact form here.
Subscribe outside of Canada or the United States? Our print subscription is only available to addresses in Canada and the United States. Our digital subscription is available worldwide. Click here to choose Digital Only and subscribe today.
General Inquiries
How do I contact subscriber services? For subscription-related questions not addressed here, or if you are having trouble signing in to your account, please contact
us at 1-888-470-6087 or email us at customercare@thehockeynews.com.
How do I receive fewer renewal notices? Beginning in March 2025, The Hockey News is helping eliminate unnecessary MAIL. Subscribers will no longer receive separate mailing for renewal notices. All notices will now be delivered in your last few magazines of a current subscription. If you have an email address on file, you will receive notifications by email. If you wish to update your account with an email address go to my.thehockeynews.com and sign in to your account.
How do I contact subscriber services? For subscription-related questions not addressed here, or if you are having trouble signing in to your account, please contact
us at 1-888-470-6087 or email us at customercare@thehockeynews.com.
How do I receive fewer renewal notices? Beginning in March 2025, The Hockey News is helping eliminate unnecessary MAIL. Subscribers will no longer receive separate mailing for renewal notices. All notices will now be delivered in your last few magazines of a current subscription. If you have an email address on file, you will receive notifications by email. If you wish to update your account with an email address go to my.thehockeynews.com and sign in to your account.
MOBILE APP
In February 2025 the THN Branded App was replaced by the THN Digital Archive. The THN Archive includes a digital version of all magazines printed since 1947 and includes the latest release. Each new magazine is uploaded to the THN Digital Archive as they are released.
What is included in The Hockey News Digital Archive Subscription? The Hockey News Digital Archive subscription includes one-year access to the THN Digital Archive. Subscribers get immediate access to the Archive.
I'm a subscriber to The Hockey News print edition. Do I get free access to digital issues? Yes, all subscribers have access to the THN Digital Archive. To access, CLICK HERE. From the top right hand corner, click SIGN IN. Sign in using your account number and postal code.
Can I still order a digital subscription from an APP? Yes, while the THN Branded App was replaced by the THN Digital Archive the THN Branded App no longer exists. However, you can purchase a Digital Subscription and/or digital single issues directly from our digital partners Zinio or within Apple News+. You will have to download their App and order directly through their app. You make your payment to them directly. If you have any questions about your subscription or payments you must contact them directly.
We've answered some of your most frequently asked questions. If you cannot find the information you are looking for, please contact Customer Service by email at customercare@thehockeynews.com or call us at 1-888-470-6087.
Thank you.
In February 2025 the THN Branded App was replaced by the THN Digital Archive. The THN Archive includes a digital version of all magazines printed since 1947 and includes the latest release. Each new magazine is uploaded to the THN Digital Archive as they are released.
What is included in The Hockey News Digital Archive Subscription? The Hockey News Digital Archive subscription includes one-year access to the THN Digital Archive. Subscribers get immediate access to the Archive.
I'm a subscriber to The Hockey News print edition. Do I get free access to digital issues? Yes, all subscribers have access to the THN Digital Archive. To access, CLICK HERE. From the top right hand corner, click SIGN IN. Sign in using your account number and postal code.
Can I still order a digital subscription from an APP? Yes, while the THN Branded App was replaced by the THN Digital Archive the THN Branded App no longer exists. However, you can purchase a Digital Subscription and/or digital single issues directly from our digital partners Zinio or within Apple News+. You will have to download their App and order directly through their app. You make your payment to them directly. If you have any questions about your subscription or payments you must contact them directly.
We've answered some of your most frequently asked questions. If you cannot find the information you are looking for, please contact Customer Service by email at customercare@thehockeynews.com or call us at 1-888-470-6087.
Thank you.
